Exactly what do I mean by Expert System? How does it relate to Kobetsu Kaizen?
Expert System I refer to are compilation of problem solving documents that have been completed. The source of which is the Kobetsu Kaizen Pillar. We call it as such as the expert solution are documented and therefore perpetuated as anyone who are new in the area can study and learn from what the previous experts had done.
In the recent past before the advent of computer database, the expert system are compilations of the Kobetsu Kaizen documentation. These documentations comes either in the form of format Technical Paper or a pre-formatted OPLs (One Point Lessons) , or OCAPs (Out of Control Plans) which details the problem encountered and solutions or steps to take to resolve the problem. All these resides on hard copy controlled documents.
In the advent of sophisticated computer systems, the compilation are still of the same form but is now compiled into the computer for easy upload and download. It is also made easily accessible to facilitate trouble shooting.
Expert Systems therefore have gone through rigorous confirmation that Kobetsu Kaizen Steps provides.
If you want to install Expert Systems, you need to start first with Kobetsu Kaizen.
Should you need assistance , please feel free to contact me.
God bless!
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